Delivery
Ensuring Your Handmade Gifts Reach You Safely and Swiftly
Our Delivery Promise
At Scoor Craft Creations, we understand the importance of time and secure delivery for your cherished handmade gifts. Each item is crafted with love, and we ensure it reaches you in perfect condition, ready to be gifted or enjoyed.
Delivery Options
All our parcels are delivered by Royal Mail
Please note that occasionally, delivery time may vary due to extreme weather conditions and ferry disruptions. We will not be held responsible for any delays. We are unable to provide 24 or 48 hour tracking as it would not be guaranteed to arrive in time.
Packaging
We take great care in packaging your items to ensure they arrive in perfect condition. Each gift is wrapped and packaged in recycled boxes, reflecting our commitment to sustainability. Fragile items are cushioned with bubble wrap to prevent any damage during transit.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email This allows you to monitor the progress of your delivery and know when to expect your handmade gift. If you encounter any issues we are always here to help.
Delivery Costs
We strive to keep our delivery costs reasonable. Prices will be shown at the checkout.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please refer to our Returns and Exchanges page for detailed instructions. Our policy ensures that you can shop with confidence, knowing that we stand behind the quality of our products.
Delivery FAQs
Can I change my delivery address after placing an order?
Yes, you can change your delivery address within 24 hours of placing your order by contacting us.
What happens if I miss my delivery?
If you miss your delivery, the courier will leave a note with instructions for rescheduling or collecting your package from a local depot.
Do you offer gift wrapping?
No, unfortunately we currently do not offer gift wrapping.
What should I do if my order arrives damaged?
In the unlikely event that your order arrives damaged, please contact us within 48 hours of receiving your package. We will arrange for a replacement or refund as quickly as possible.
Contact Us
If you have any further questions about our delivery services, please do not hesitate to contact us. We are always ready to assist you. You can reach us at:
Thank you for choosing Scoor Craft Creations for your handmade gifts. We look forward to delivering joy to you and your loved ones.
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